Terms & Conditions
Last Updated: 2026-07-03
1| Introduction
These Terms & Conditions (“Terms”) govern your use of the services, website, events, and offerings provided by Mōmentum Coaching & Wellness / Mōmentum coaching et bien-être, operated by Anna-Maria Sarakinos (“Mōmentum,” “we,” “our,” or “us”), accessible at momentumxix.com.
By booking a service, registering for an event, accessing the website, or otherwise engaging with our offerings, you agree to be bound by these Terms. If you do not agree, please do not use our services.
These Terms are governed by the laws of the Province of Québec and the applicable laws of Canada. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Québec. Where mandatory consumer protection laws in your jurisdiction of residence apply, those protections are not excluded by these Terms.
2| Services
2.1 Overview of Offerings
Mōmentum Coaching & Wellness offers the following types of services and experiences:
Individual coaching sessions (single sessions and multi-session packages)
Inner work journeys (individual sessions and bundled packages)
Check-in calls
Workshops and group experiences
Retreats
Events, including sound baths and meditations
Online and in-person offerings
2.2 Delivery Format
Services may be delivered in-person or virtually, depending on the specific offering. The format applicable to your booking will be clearly indicated at the time of registration or booking.
2.3 Nature of Services (Important Disclaimer)
Coaching and inner work services provided by Mōmentum Coaching & Wellness are not a substitute for professional medical, psychological, psychiatric, legal, financial, or therapeutic services. Anna-Maria Sarakinos is not a licensed therapist, psychologist, physician, or legal or financial advisor.
Coaching is a forward-focused, collaborative relationship that supports personal growth, reflection, and goal clarification. Inner work journeys are experiential offerings intended for personal exploration and development.
If you are experiencing mental health concerns, medical conditions, or other issues requiring professional support, you are encouraged to seek appropriate professional services. Participation in our services does not constitute treatment, diagnosis, or professional advice of any kind.
2.4 Age Requirement
Our services are intended for individuals who are 19 years of age or older. By booking or registering, you confirm that you meet this requirement.
3| Bookings & Registration
3.1 How to Book
Services and events may be booked through momentumxix.com, Google Workspace booking, Meetup, Eventbrite, or other enabled platforms as indicated for each offering.
3.2 Confirmation
A booking is confirmed upon receipt of a confirmation email or booking acknowledgment. It is your responsibility to ensure your contact information is accurate so that confirmations can be received.
3.3 Coaching Agreements & Inner Work Agreements
Clients engaging in individual coaching programs or inner work journeys may be asked to sign a separate Coaching Agreement or Inner Work Agreement prior to beginning services. Those agreements govern the specific terms of the working relationship and are complementary to these Terms. In the event of any conflict, the applicable client agreement takes precedence.
4| Fees & Payment
4.1 Individual Sessions & Calls
Individual sessions, inner work journeys, and check-in calls are payable at the time of booking or as otherwise indicated. Accepted payment methods include Stripe, PayPal, or other enabled processors as specified at checkout.
4.2 Packages
Multi-session packages (including the 6-session coaching package and Inner Work bundles) may be offered on an upfront or installment basis, as specified at the time of purchase. Where a discounted rate is offered for upfront payment, that rate applies only to full upfront payment.
All sessions within a package must be used within six (6) months of the purchase date, unless otherwise agreed in writing. Unused sessions that expire after this period are not refundable or transferable.
4.3 Events & Experiences
Event fees (including workshops, meditations, sound baths, and other experiences) are as listed at the time of registration. Payment is required to confirm your registration.
4.4 Taxes
Applicable taxes will be added where required by law. Prices displayed may or may not include applicable taxes; the checkout process will reflect the final amount owing.
5| Cancellations, Rescheduling & Refunds
5.1 Individual Sessions & Calls, Client Cancellations
The following cancellation policy applies to individual coaching sessions, inner work journeys, and check-in calls:
Cancellations made 24 hours or more before the scheduled appointment: full refund.
Cancellations made within 24 hours of the scheduled appointment: 50% refund of the session fee.
To cancel or reschedule, please contact us at connect@momentumxix.com or through your original booking platform.
5.2 Packages, Client Cancellations
If you wish to discontinue a package before completing all sessions, the following applies:
Sessions already used will be charged at the applicable single-session rate (not the package rate).
The remaining balance, calculated as the total amount paid minus the full single-session rate for each session used, will be refunded.
Refund requests for packages must be submitted in writing to connect@momentumxix.com.
5.3 Events, Client Cancellations
The following cancellation terms apply to paid events, workshops, meditations, and experiences:
Low-cost events ($20 or under): Non-refundable. Your registration may be transferred to another person or applied as a credit toward a future event, provided notice is given at least 24 hours before the event.
Higher-cost events and experiences (over $20): Full refund if cancelled 7 or more days before the event date. 50% refund if cancelled within 7 days but more than 48 hours before the event. Non-refundable within 48 hours of the event, though a credit toward a future experience may be offered at our discretion.
5.4 Partner-Hosted Events, Bronx Yoga LaSalle
Sound bath events and other experiences hosted in partnership with Bronx Yoga LaSalle are subject to Bronx Yoga LaSalle’s own booking, cancellation, and refund policies. Mōmentum Coaching & Wellness is not responsible for refunds or cancellations administered through Bronx Yoga LaSalle’s booking system or payment platform.
5.5 Cancellations by Mōmentum
If we need to cancel a scheduled session, call, or event for any reason, you will receive:
A full refund of any fees paid for that session or event, and
The opportunity to reschedule, where applicable.
We will provide as much notice as possible in the event of a cancellation on our part.
5.6 Late Arrivals
If you arrive late to a scheduled session, we will do our best to accommodate you within the remaining time. However, late arrivals do not extend the scheduled end time of the session, and the full session fee remains payable. Where accommodation is not possible due to scheduling constraints, the session will be treated as a late cancellation under Section 5.1.
6| Materials & Intellectual Property
6.1 Ownership
All materials, workbooks, exercises, guides, templates, frameworks, and resources created by or on behalf of Mōmentum Coaching & Wellness (“Materials”) are the exclusive intellectual property of Anna-Maria Sarakinos / Mōmentum Coaching & Wellness, whether shared digitally, in print, or in any other format.
6.2 Permitted Use
Materials provided to you as part of a service, workshop, event, or program are for your personal use only. You may not:
Reproduce, copy, or distribute Materials to others;
Share Materials publicly or on social media platforms (beyond personal reference);
Use Materials for commercial purposes or in your own professional practice or teaching;
Modify or create derivative works based on Materials without prior written permission.
6.3 Permission Requests
Requests to use, adapt, or share Materials beyond personal use may be submitted to connect@momentumxix.com and will be considered on a case-by-case basis.
7| Website Use
Your use of momentumxix.com is subject to these Terms. You agree not to use the website in any way that is unlawful, harmful, or disruptive to others. We reserve the right to suspend or restrict access to the website at any time without notice.
The website may contain links to third-party websites or platforms. We are not responsible for the content, privacy practices, or availability of those sites.
8| Limitation of Liability
To the fullest extent permitted by applicable law, Mōmentum Coaching & Wellness and Anna-Maria Sarakinos shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, the website, or any Materials provided.
Our total liability for any claim arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
Nothing in these Terms limits or excludes liability for fraud, personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
9| Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy, available at momentumxix.com. By using our services, you acknowledge and agree to the practices described in our Privacy Policy.
10| Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal obligations, or business practices. The updated Terms will be posted on our website with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
11| Contact Us
For questions about these Terms, please reach out to our designated Privacy Officer.
Privacy Officer: Anna-Maria Sarakinos
Business Entity: Mōmentum Coaching & Wellness / Mōmentum coaching et bien-être
Contact Email: connect@momentumxix.com